Preventing Issues Before They Arise
Contexture takes a proactive approach to prevention, providing high-level support based on performing the maintenance tasks specifically designed for your chosen products. You’ll have a dedicated point of contact who will work with you to create a customized maintenance plan and schedule for all of your shading and acoustic products.
Customized Maintenance Plans
This custom program begins with a building walkthrough with a Contexture product specialist to document and assess the scope of your needs, including the type and location of all the products covered in your service agreement, anticipated frequency of service visits, and other considerations that we will go through with you.
Dedicated Point of Contact
You’ll have a dedicated point of contact who will work with you to create a customized maintenance plan and schedule for all of your shading and acoustic products.
Always First Class Customer Service
As a customer of our ongoing support program, you’ll receive a 20% discount on our standard service call rates for work outside the scope of your maintenance agreement as well as our guarantee that you’ll receive a response from us within two business days of placing a service call. You will always receive first-class service from licensed and experienced professionals, and our technicians will ensure that your Contexture products provide you with the best possible value for years to come.