Contexture Service+ program has the ultimate solutions for window treatment service and preventative maintenance. With Contexture Prevent (a comprehensive preventative maintenance plan) and Contexture Resolve (a hassle-free repair subscription), our customers can enjoy peace of mind knowing that their window treatments are safeguarded from potential issues.
Contexture Prevent maintenance program begins with a building walkthrough with a Contexture product specialist to document and assess the scope of your needs, including the type and location of all the products covered in your maintenance plan, anticipated frequency of service visits, and other considerations that will enhance your specific applications.
Contexture Resolve is a subscription service program designed to eliminate the need to worry about unexpected repair bills and provides a predictable budget for window treatment maintenance. Additionally, you’ll receive an expedited response from us within two business days of placing a service call and always receive first-class service from licensed and experienced professionals, our technicians will ensure that your window treatments provide you with the best possible value for years to come.
Contexture Prevent | Contexture Resolve |
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Upgrade to Contexture Service+ today and ensure seamless operations.
Optimize your operations with Contexture Service+. Our Prevent and Resolve programs guarantee seamless maintenance for your window treatments. Contexture Prevent offers tailored preventative maintenance plans, while Contexture Resolve ensures hassle-free repairs with expedited service. Say goodbye to unpredictable costs and hello to peace of mind.
Experience uninterrupted operations with Contexture Service+
Optimize your operations with Contexture Service+. Our Prevent and Resolve programs guarantee seamless maintenance for your window treatments. Contexture Prevent offers tailored preventative maintenance plans, while Contexture Resolve ensures hassle-free repairs with expedited service. Say goodbye to unpredictable costs and hello to peace of mind. Invest in Contexture Service+ today for seamless operations.
Contexture Prevent
Preventative Maintenance Agreements
- Building walkthrough with a Contexture product specialist to assess the scope and program needs
- Building a profile that documents the type and location of all products covered in the agreement
- Project-specific preventative maintenance plan with a schedule
- Automated shade system optimization and scheduling edits
- 20% discount on basic components earmarked for the project to facilitate one-trip service calls
- 3 Resolve trips are included
- Priority installation scheduling
- Premier Access to Contexture Design-Assist
Contexture Resolve
Troubleshooting & Repair Support
- Available in 1, 3, and 6 trip packages
- Fixed Trip Costs
- Time and Materials will be billed for any repairs or replacements beyond basic components
- Additional work outside of the agreement will be quoted, signed off, and billed before material is ordered and labor is scheduled
- Guaranteed response time within 2 business days for service calls
- Auto-renew every 12 months, unless otherwise requested
Boston Resolve Pricing Schedule
Boston
- One Trip > $999
- 3 Trips > $1,950
- 6 Trips > $3,775
Resolve and Prevent are offered within a 30-mile radius of Contexture service hubs.
Prevent may be offered outside of our main hubs. Please contact us for pricing.
Each trip is (1) mobilization up to 2 hours.